![]() Sending handwritten notes or birthday cards to your best customers.Segment your email list so that customers only receive information that’s relevant to them.Using customer data to create targeted marketing campaigns.Ask customers for their preferences when they sign up for your email list.Some ways you can offer personalized service include: People love feeling like they’re special, so offering personalized service is a great way to add value.Īlmost 60% of people want personal promotions and offers when browsing your website. And the best part is, they don’t have to spend any extra money. These services make it easier for your customers to do business with you. But you can also offer extra services that make it even more suitable for your customers. Having a convenient location is a value-added service in itself. A software program – that provides a free trial period.An e-book – offers a free audio version.If you sell digital products, you can also provide extra features or functions. A pet store – offers free dog-walking services.A jewelry store – offers free cleaning and polishing.A furniture store – offers free delivery and assembly.A clothing store – offers free hemming services.You can offer extra features or functions as a value-added service if you sell physical products. But there are some general categories that most companies can fit into. Which value-added services you offer will depend on the type of business you have. Examples of Value Added Services Additional Features or Functions Plus, happy customers are more likely to spend more money with you in the future. Remember, you’re not increasing the cost of your product or service, so you’re essentially getting more bang for your buck. There is one more important reason to offer value-added services: it can increase your bottom line. ![]() Your Revenue Will be Skyrocketing in No Time If your customers are happy, they will likely come back and recommend your business to others. Offering extra services is also a great way to increase customer satisfaction. People are always looking for new and innovative ways to do things, so by offering value-added services, you’re showing that your business is keeping up with the times. If you’re the only car wash in town that offers a loyalty program, you’re more likely to get repeat business. Value-added services can also help you stand out from the competition. This can go a long way in building customer loyalty. Your Care About Your Customersīy offering extra services or features, you’re showing your customers that you care about their experience and their needs. Why Offer a Value-Added Service?Īs a business owner, you’re always looking for ways to attract new customers and keep the ones you have. These are examples of ways you could add value for your customers without increasing the cost of your services. Or you could have a loyalty program where customers get their 10th wash free. You could offer a free vacuum with every wash. It can also extend to the way you do business.įor example, let’s say you own a car wash. Value addition is not limited to the product or service itself. They save time by not having to grind the beans themselves, and they may be more likely to return to your store in the future. The customer, on the other hand, gets a convenience they wouldn’t have had otherwise. The grinder cost is minimal, and you’re already paying someone to man the register, so there’s no extra labor cost. You could offer free grinding services as a value-added service. The answer is simple: value-added services are usually provided to the business at little to no cost.įor example, let’s say you own a store that sells coffee beans. ![]() Isn’t the whole point of a business to make money? How can you provide extra services without raising your prices? They can be big or small, but they all have one thing in common: they provide value without increasing prices. Or they can be digital, like an app that helps you track your order status. Value-added services can be physical, like free gift wrapping at a store. In other words, it’s something extra that you provide that makes your customer’s life easier or better. What Is a Value-Added Service?Ī value-added service (VAS) is a feature that enhances the customer experience without adding to the cost of the product or service. We’ll give you some examples of value-added services below, but first, let’s define what they are. Value-added services are one way to do this. In these cases, finding ways to add value for your customers and clients is even more essential. The customers, clients, and coworkers make going to work each day worthwhile.īut what if your job didn’t come with built-in human interaction? What if you worked from home or in a cubicle far from the hustle and bustle of a traditional office? ![]() Whenever we ask someone what they love most about their job, the answer is almost always the same: the people.
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